Royal Borough of Windsor & Maidenhead

Approval delegation, a feature in Freshservice, allows you to delegate your approval privileges to your fellow team members. You can set the date an...

Simple guide on how to use FreshService as a customer

If you can't login via the SSO button, add in your email address and your laptop password.

Agents Guide to Using FreshService Front screen is the Dashboard.  This will show how many open tickets are in the system. Click on Tickets ...