FAQ

Default solution folder, feel free to edit or delete it.

Generic Library accounts - Sending and Receiving
Having problems accessing the Outlook inbox for the generic library accounts, please try the following:   If you’ve noticed that no emails are...
Thu, 3 Apr, 2025 1:04 PM
How to disable Microsoft Edge as the default PDF reader
Instructions on how to disable Microsoft Edge as the default PDF reader
Thu, 3 Apr, 2025 1:06 PM
How to request a Software licence
If the application you wish to purchase is not listed, please raise an IT Work Request. Service Desk : Royal Borough of Windsor & Maiden...
Thu, 3 Apr, 2025 1:07 PM
How to use the Snipping Tool to take a snapshot
The Snipping Tool provides us with the functionality to take a snapshot to copy words or images from all, or part of your PC screen, make changes or notes, ...
Thu, 19 Jun, 2025 12:18 PM
Intranet User Guide
Borough Intranet User Guide
Thu, 3 Apr, 2025 1:09 PM
Microsoft Edge Favourites
How to export or backup your favourites from Microsoft Edge Open Microsoft Edge. Select the favourites icon  from the top right corner of the...
Thu, 19 Jun, 2025 12:33 PM
Password Protect Document
Word Online will not allow you to password protect your document, you have to go into the full version of Word.
Thu, 3 Apr, 2025 1:10 PM
Schools or 3rd Party IT Access Form
This form is for schools and for staff to request 3rd party IT access.
Thu, 3 Apr, 2025 1:11 PM
SPAM emails
RBWM regularly receive spam emails. These tend to be nearly identical messages sent to numerous recipients by email.  Clicking on links in these email...
Fri, 4 Apr, 2025 8:18 AM
People on the Intranet
Finding People on the Intranet
Thu, 3 Apr, 2025 1:13 PM