To remove a call divert on your Samsung A15, open the Phone app, tap the three dots menu icon, select Settings > Supplementary services > Call forwarding. Then, choose the type of call divert (e.g., Voice calls) and tap on the specific option that has forwarding enabled, followed by selecting Disable to turn it off.
Step-by-step instructions:
1. Open the Phone app: Tap the phone icon on your home screen to open the dialer.
2. Access the Menu: Tap the three vertical dots (menu icon) in the top-right corner of the screen.
3. Go to Settings: From the menu, select Settings.
4. Find Supplementary Services: Scroll down and tap on Supplementary services.
5. Select Call Forwarding: Tap on Call forwarding to open the call forwarding options.
6. Choose Voice Calls: Select Voice calls (or video calls, if that's the type of divert you want to remove).
7. Disable the Divert: Tap on the option that currently has the divert enabled (e.g., Always forward, Forward when busy).
8. Turn it off: Select the Disable or Turn off option to deactivate the call forwarding.
9. Return Home: Press the Home key to return to your phone's home screen.
This process will remove the call divert, and your phone should start ringing directly again when someone calls you.